FAQ & Contact Us

PLEASE ENSURE SHIPPING ADDRESS IS WRITTEN CORRECTLY, AS WE WILL SEND PACKAGE TO ADDRESS PROVIDED.

USPS Standard Shipping: add to cart for $5 or unlock free shipping on orders with a subtotal of $60+.

USPS Priority Shipping: add to cart for $10 or unlock free shipping on orders with a subtotal of $100+.

Shipping options are listed for US only. To ship to another location, please contact us so we can ensure delivery. If you have any questions or need assistance navigating shipping, please contact us. 

A: I work to ensure the highest quality possible. Since 2024, all collections are made from 925 Sterling Silver, due to its high quality and timeless shine. To keep sterling silver from tarnishing, keep stored in small baggy when not in use, and polish with a soft microfiber cloth. If you have any special needs or requests, please contact us. 

A: I enjoy making art using a variety of mediums! However, Creaciones x Solimar is solely jewelry for the moment. I am exclusively focused on making earrings, which brings me a lot of satisfaction. My favorite part of making them is creating the flow of movement, and knowing that a pair that someone loves will make them shine.

I plan on having ceramic products in 2025, so keep an eye out for those exciting announcements!

A: Simply put, YES! You can contact us on our website or via Instagram Direct Message. Please provide as much detail as possible and inspiration images, if any, and I will reach out within 72 hours so we can further consult. Once we have decided on a design, please allow up to 14 days for completion of the piece before shipping. I look forward to bringing your vision to life!